The easiest way to redeem your vouchers is to use our HUB scanner app.
Once downloaded, open the app using your itison HUB username and password to sign in and start redeeming!
The scanner app works by scanning the QR code only, you cannot redeem vouchers by typing in the voucher code.
Simply point your phone camera at the QR code (that's the black squiggly box) and after a few seconds the app should find your voucher.
The app should automatically find the voucher and confirm the voucher status.
Click the 'redeem' button at the bottom of the screen to confirm the redemption.
Note: if scanning a QR code on a mobile phone, smudges or a cracked screen may prevent the scanner from working effectively. In these instances you may need to take a note of the voucher code and verification PIN and redeem the voucher using our HUB desktop app.