Yes! You'll be paid for unredeemed (unused) vouchers after your feature expires, less any agreed service fee.
Redeeming when vouchers are used or dispatched
To help us get you paid quickly, remember to redeem any used vouchers when an itison member visits your business (or quickly after they leave). And please redeem retail items after dispatching an order.
Your final payment will be processed between 14-31 days after the expiry date of your feature.
Any used vouchers which are not redeemed, before this payment is released, will have any agreed service fee applied.
Understanding your payment timings
When you're paid for any unredeemed vouchers depends on the type of feature you have with itison. You can check out more info on payment terms for specific feature types below:
- Deal payment terms
- Event payment terms
- Retail payment terms for standard distance-selling items
- Retail payment terms for perishable, unique or personalised items
If you have any questions, don't hesitate to get in touch: firstname.lastname@example.org.